Privacy Policy

FlyEase Travel Desk respects your privacy. This policy explains how we may collect, use, store and protect information when you visit our website or contact us for travel assistance.

Information we collect

We may collect basic details such as name, phone number, email address, departure city, destination, travel date and information you voluntarily submit through forms or phone communication.

How we use information

Information is used to respond to inquiries, provide travel support, assist with booking-related requests, improve our website, prevent misuse and communicate important service information.

Call and communication data

When you call our listed number, call details may be processed by phone service providers. Calls may be monitored or recorded for quality, training, dispute resolution and compliance purposes where permitted by law.

Cookies and analytics

Our website may use cookies or similar technologies to understand traffic, improve page performance and provide a better user experience. You can disable cookies through your browser settings.

Data sharing

We do not sell personal information. We may share limited information with service providers, technology vendors, call support partners or travel-related providers when necessary to respond to your request.

Data security

We use reasonable technical and organizational safeguards to protect information. However, no website, phone system or internet transmission can be guaranteed fully secure.

Your choices

You may request access, correction or deletion of information by contacting us. Some records may be retained where required for legal, accounting, fraud prevention or dispute purposes.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy periodically. Continued use of the website means you accept the updated version.